Terms and Conditions for the 6-Month Payment Plan
Overview
Say Grass Ltd is pleased to offer an interest-free 6-month payment plan to make your dream garden more accessible. By opting into this plan, you agree to the terms and conditions outlined below. These terms are designed to ensure a smooth and transparent experience for both parties.
Eligibility
- Automatic Eligibility: All customers are eligible for the 6-month payment plan without the need for credit checks or additional approvals.
- Initial Deposit: A deposit is required at the time of booking to secure your installation date.
Payment Schedule
- Deposit Payment:
- The first payment (deposit) is due at the time of booking your project.
- Remaining Payments:
- The remaining balance will be divided into equal monthly instalments over a maximum of 6 months.
- Payments will be automatically collected from the same card used for the initial deposit.
- Payment Notifications:
- Customers will receive a notification via email or SMS 1 day before each payment is processed.
Ownership of Goods
- All materials and installations remain the property of Saygrass Ltd until full payment has been received.
- Failure to complete payments may result in the recovery of goods or additional charges to cover any outstanding balance.
Amendments and Cancellations
- Rescheduling:
- Customers may reschedule their installation date by providing at least 24 hours’ notice.
- A cancellation fee of £450 + VAT will apply if insufficient notice is given.
- Cancellation of Payment Plan:
- Customers may cancel the payment plan by paying the remaining balance in full at any time.
Late Payments
- Notification:
- If a payment fails, you will receive a notification with a link to update your payment details.
- Late Payment Fee:
- A £25 administration fee may be applied for payments delayed beyond 7 days.
- Recovery of Funds:
- Saygrass reserves the right to take necessary steps to recover unpaid balances, including legal action if required.
Customer Support
- Contact Us:
- For any issues or queries related to the payment plan, contact our customer support team at:
- Phone: 0800 772 3535
- Email: info@saygrass.co.uk
- For any issues or queries related to the payment plan, contact our customer support team at:
General Terms
- Saygrass reserves the right to amend these terms and conditions at any time. Customers will be notified of any changes in advance.
- By opting into the 6-month payment plan, customers acknowledge and accept these terms in full.
Key Highlights
- Interest-free payments for up to 6 months.
- Notifications are sent before each payment for transparency.
- Flexible rescheduling options with proper notice.
For additional information, please visit our website: www.saygrass.co.uk.
