Privacy Policy
This Privacy Policy outlines how Say Grass Ltd collects, uses, maintains, and discloses information collected from users (referred to as “Users”) of the www.saygrass.co.uk website (“Site”). Our privacy policy applies to the Site and all products and services offered by Say Grass Ltd.
- Personal Identification Information
At Say Grass Ltd, we collect personal identification information from Users in various ways, including when they visit our Site, register, complete an online order, or engage with our services, features, or resources. Users may be required to provide information such as their name, email address, and phone number. Alternatively, Users have the option to browse our Site anonymously. We collect personal identification information from Users only if they voluntarily provide it. Users can choose not to provide personal identification information, which may restrict them from certain activities on our Site.
- Non-personal Identification Information
We may gather non-personal identification information about Users as they interact with our Site. This information may include the type of browser they use, computer specifications, and technical details related to their connection to our Site, such as operating system and Internet service provider. We use this information to enhance the User experience and optimize our website accordingly.
- Cookies
To enhance User experience, our Site uses “cookies.” These are small files placed by Users’ web browsers on their hard drives for record-keeping purposes and to track certain information. Users can decline or turn off cookies, which may result in limited functionality on our website. We do not use cookies to track Users across different websites or share cookie data with external entities.
- Use of Collected Information
Say Grass Ltd collects and utilizes user’s personal information to improve our services, including our website, transactions, and customer support. We value User feedback and use it to enhance our offerings.
The information Users provide when placing an order is used solely to fulfil that order. We do not share this information with external parties unless necessary for providing the requested service.
Additionally, we may send periodic emails to Users. The email address provided during order processing sends order-related updates and information. It may also respond to inquiries, requests, or questions. Users may opt-in to our mailing list to receive company news, updates, and related product or service information. Unsubscribing from future emails can be done by following the unsubscribe instructions at the bottom of each email or by contacting us through our Site.
We utilize Ruler Analytics for marketing purposes, ensuring full compliance with GDPR guidelines.
- Information Security
Say Grass Ltd employs secure data collection, storage, and processing practices to protect Users’ personal information, including usernames, passwords, transaction details, and stored data, from unauthorized access, alteration, disclosure, or destruction. We utilize encryption and secure communication channels for sensitive data exchange between our Site and Users.
- Changes to this Privacy Policy
Say Grass Ltd reserves the right to update this privacy policy as necessary. Users are encouraged to review this page for any changes periodically. By using our Site, Users acknowledge and accept their responsibility to review and stay informed about modifications made to this privacy policy.
Your acceptance of this policy and terms of service is implied through your continued use of our Site following the posting of changes to this policy.
