Keep debris off the surface
Remove fallen leaves and other loose debris before they collect in the pile and along the edges. Use equipment and methods suitable for your grass, following the product’s care guidance.
Brush as appropriate to help the fibres stand up. Avoid excessive force on joins or loose edges, and report damage before using powered equipment over it.
Pets and cleaning
Clear solid waste promptly and keep the lawn clean using suitable products and methods. Our professional maintenance service includes jet washing, power brushing and pet-safe shampoo; optional deodorising can be discussed.
Odours may come from material below the grass as well as the visible surface. On old sand bases, cleaning may not resolve the source completely. We cannot promise complete odour removal without assessing the site.
Know when cleaning is not enough
Open joins, burns, permanent crushing and base settlement need assessment. Brushing will not repair melted fibres, and cleaning cannot restore a failed base.
Keep hot items away from the lawn and be aware of concentrated reflections from glazing or reflective objects. If you see an unusual hot spot or damage, contact us before using the area further.
Arrange a maintenance assessment
Email photos, an approximate size and the address to discuss an artificial grass maintenance visit. No installation survey is needed for this initial assessment. Read about our maintenance service.